The Sheikha Mohammed bin Khalid Al Nahyan Foundation respects user privacy and is committed to protecting it. When users visit the Foundation's web portal, they must agree to the practices outlined in this policy. Therefore, dear user, please read the following "Privacy Policy" to understand how information is collected and used.

Information Collection

Certain non-personally identifiable information is collected automatically while browsing our website or using our smartphone applications, such as:

Your Internet Protocol (IP) address used to access our website.
The type of internet browser you use, along with the date and time of the visit.
The pages you viewed on our website.
The geographical location you are in while browsing our website.

Personally identifiable information is collected voluntarily when the user performs any of the following:

Submitting personal information such as name, date of birth, health card number, and email address.
Writing a proposal or complaint online by filling out the designated form.

Your permission will be requested to determine your location when using the Foundation's application to provide location-based services. This is to determine your location and share it with the Sheikha Mohammed bin Khalid Al Nahyan Foundation. If permission is granted, the following services can be provided:

Sharing your location is not mandatory for all services to function, but it will help the Foundation respond accurately and promptly to your requests in Dubai. If you wish to change the application permissions, you can do so through your device settings.

Use of Information

Maintaining a log of registered users on the website.
Personalizing services according to user preferences based on this information.
Gathering statistical data that enables us to provide better services.
Communicating with users to share news about the Sheikha Mohammed bin Khalid Al Nahyan Foundation and upcoming events.
Never sharing user information with any third party unless required by a legal justification, or to protect the rights or property of the Sheikha Mohammed bin Khalid Al Nahyan Foundation.

Cookies

Cookies are used to determine user visit characteristics and enhance the browsing experience. Most web browser settings can be configured to reject, accept, or delete cookies. However, rejecting or removing cookies may hinder the user's experience while browsing our website.

Links to Other Websites

The Sheikha Mohammed bin Khalid Al Nahyan Foundation website contains links to third-party websites. The Foundation has no control over these websites; therefore, this Privacy Policy does not apply to them. Consequently, the Foundation urges users to read the privacy policies of each third-party website before providing any personal information on any website accessed through these links.

Social Media

Users of social media platforms (such as Facebook, X/Twitter, LinkedIn, and Instagram) must respect the wider community by adhering to the terms and policies of each social media host.

The Sheikha Mohammed bin Khalid Al Nahyan Foundation encourages users to participate with respectful comments that foster further discussion on the Foundation's social media pages. Users are urged to refrain from posting comments that could be described as provocative, offensive, racist, obscene, off-topic, or posting any spam (unwanted promotion of third-party businesses), misleading, or fake content.

The Foundation reserves the right to remove any comments or content from its social media platforms if they fall under the categories mentioned above, or for any other reason, to maintain the safety and integrity of the Foundation's social media pages. The Foundation may also block further comments from any person who violates this Privacy Policy on its social media accounts.

Any comment or content posted by a user on the official social media platforms of the Sheikha Mohammed bin Khalid Al Nahyan Foundation does not, in any way, reflect the opinion of the Foundation.

Information Security Controls

The Sheikha Mohammed bin Khalid Al Nahyan Foundation has implemented the necessary controls to protect the privacy of personal information provided by the user or collected by the Foundation.

Appropriate encryption methods are used whenever possible to protect information deemed sensitive and important, as well as any data that must be protected under federal or local legal requirements, or the requirements of the Sheikha Mohammed bin Khalid Al Nahyan Foundation.

Amendments

The Sheikha Mohammed bin Khalid Al Nahyan Foundation reserves the right to update or amend the Privacy Policy at any time, provided that its effective date is placed at the beginning of the policy. The Privacy Policy must be reviewed regularly to check for any changes.

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